Privacy Policy MDG188 – Your Personal Data Protection

Mdg188 collects your personal information only when it is genuinely necessary to provide you with the best service as a member. We do not collect excessive or irrelevant information. Generally, the information we collect falls into two main categories: information you provide directly and information collected automatically while you use our platform.

Information You Provide Directly:

• Full name as stated on a valid government-issued ID (identity card, passport).
• Date of birth and gender for age verification purposes.
• An active email address used for official communications and account recovery.
• A valid Malaysian mobile number for two-factor authentication and notifications.
• Current residential address including state and postcode.
• Bank account details (bank name, account number, account holder name) for the purpose of fund withdrawals.
• KYC verification documents such as a copy of your ID, bank statement, or latest utility bill.
• A selfie photo for identity verification when required by our security team.

Information Collected Automatically:

• IP address and geolocation data for restricted region detection and account security.
• Device type, operating system, browser version and screen resolution.
• Activity log data including login timestamps, pages visited, and in-game actions.
• Game session data including total wagers, wins, and play duration.
• Cookie and other tracking technology data (detailed in Section 8).

Mdg188 collects personal information through several different channels when you interact with our platform. Understanding these collection methods helps you make more informed decisions about how you engage with mdg188.

When you use the MDG188 mobile app, we may request permission to access your device camera (for KYC document scanning) and push notifications (for promotional and security alerts). All these permissions are optional and can be managed through your device settings.

Mdg188 uses collected personal data solely for legitimate, clearly stated purposes. We do not process your data for any purpose you would not reasonably expect or that conflicts with your interests as a member.

The primary purposes for which your personal data is used are as follows:

• Account Management: Create, verify and manage your MDG188 account so you can access all platform services seamlessly.
• Transaction Processing: Processing deposits, withdrawals and all other financial transactions related to your account quickly and securely.
• Identity Verification (KYC): Meeting anti-money laundering (AML) legal requirements and verifying that all members meet the minimum age eligibility of 18 years and above.
• Platform Security: Detecting and preventing fraud, unauthorized access, account abuse and any activity that threatens the integrity of the mdg188 platform.
• Service Communications: Sending important account-related notifications, transaction confirmations, security updates and customer service information.
• Responsible Gaming: Monitoring gaming patterns to identify signs of problem gambling and providing the necessary support to members who may need assistance.
• Platform Improvements: Analyzing usage data in aggregate and anonymized form to improve platform performance, user experience and game offerings.
• Legal Compliance: Fulfilling applicable legal and regulatory obligations, including reporting suspicious transactions to the relevant authorities when required by law.

Mdg188 exercises great care when it comes to sharing member personal data. As a general rule, we do not share your personal information with third parties except in the situations described below, and only to the extent necessary for the relevant purpose.

Parties That May Receive Your Data:

• Payment Processors: Payment service providers such as FPX, DuitNow, Touch 'n Go eWallet and e-wallet processing partners required to complete your financial transactions. They receive only the minimum information needed to process payments.
• KYC Verification Provider: Third-party identity verification services that help us authenticate the documents you submit during the KYC process.
• Game Providers: Live Casino, slot and other game providers that require minimum session data to operate your games.
• Authorities & Regulators: Law enforcement agencies, courts, or regulatory authorities where we are required to do so by law or court order.
• Cloud & Infrastructure Services: Server and cloud service providers that store MDG188 platform data under strict confidentiality agreements.

All MDG188 third-party partners are required to sign data processing agreements that comply with high privacy standards, ensuring your data remains protected even outside the MDG188 system.

Mdg188 continuously invests in the latest cybersecurity infrastructure to protect member personal data from unauthorized access, breaches, misuse and loss. The following are the key security layers we employ:

• 256-bit SSL/TLS Encryption: All communications between your device and MDG188 servers are encrypted using the latest SSL/TLS protocols, making data unreadable to anyone attempting to intercept the transmission.
• Data Encryption at Rest: Sensitive information such as passwords and banking details stored in our database is encrypted using strong hashing and encryption algorithms.
• Role-Based Access Control: Only mdg188 staff who require access to specific data to carry out their authorized duties are permitted to access it, in accordance with the principle of least privilege.
• Intrusion Detection System: The MDG188 platform is protected by a 24/7 security monitoring system that actively detects and blocks unauthorised access attempts, DDoS attacks and other cyber threats.
• Two-Factor Authentication (2FA): Members are encouraged and staff are required to use two-factor authentication to add an extra layer of security to their accounts.
• Regular Security Audits: mdg188 conducts regular penetration testing and security audits by independent security experts to identify and address vulnerabilities before they can be exploited.
• Automatic Data Backup: Member data is automatically backed up to a secure secondary server location to ensure recovery is possible in the event of an unexpected incident.

Mdg188 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Once the retention period has ended and there is no legal requirement to continue holding it, the data will be securely deleted or anonymized.

After the stipulated retention period, MDG188 will delete or anonymise your data in accordance with secure data deletion procedures. Anonymised data can no longer be linked back to your identity.

As an MDG188 member and data subject, you have certain rights regarding your personal data that we fully respect. Below is a summary of your rights and how to exercise them:

Mdg188 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit the mdg188 website. They help us remember your settings, maintain session security and understand how you use our platform.

Types of Cookies We Use:

• Essential Cookies (Required): Required for core platform functions such as secure login, session tracking, and security. These cookies cannot be disabled as they are essential for platform operations.
• Functional Cookies: Saving your preferences such as language, display theme and game settings so you do not need to reconfigure them every time you log in.
• Analytics Cookies: Collecting anonymized usage data to help us understand which pages are most popular, user navigation flows and areas that require improvement.
• Security Cookies: Detecting suspicious activity, multiple login attempts and signs of fraud to protect your account.

You can manage your cookie settings through your web browser. Most modern browsers allow you to view, delete, and block cookies. However, disabling essential cookies may affect the functionality of the MDG188 platform.

The MDG188 platform may contain links or integrations with third-party services such as game providers, payment processors and technology partners. While we select our partners carefully, MDG188 is not responsible for the privacy practices or content of those third-party websites or services.

When you use third-party payment services such as Touch 'n Go, GrabPay, or Boost through the MDG188 platform, your financial data is subject to the privacy policy of the respective payment processor. We encourage you to read their privacy policy before using those services.

Mdg188 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, new legal requirements or service improvements. We will notify you of any significant changes via in-platform notifications or your registered email before the changes take effect.

The "Last Updated" date at the top of this document reflects the date of the most recent version of this Privacy Policy. Your continued use of the MDG188 platform after any changes are published will be considered your acceptance of the latest version of our Privacy Policy.

We encourage you to review this Privacy Policy periodically so you are always aware of how we protect your information. The version history of our Privacy Policy is available upon request through our support team.

If you have any questions, concerns or requests regarding this Privacy Policy or how MDG188 handles your personal data, please do not hesitate to contact us through the following channels:

• Live Chat 24/7: Available directly on the MDG188 platform — the fastest way to get immediate assistance.
• Official Email: [email protected] — for written inquiries and data rights requests requiring documentation.
• Office Address: mdg188, Vanuatu — for official correspondence relating to privacy and legal compliance.

The MDG188 Data Protection Team will endeavour to respond to all enquiries within 2 business days and resolve data rights requests within 30 business days from the date of receipt.